ORDERS
Unfortunately, orders cannot be cancelled or modified once placed. We recommend double-checking your size and selection before confirming. If you need guidance before purchasing, our fit experts are happy to help.
You will receive an order confirmation by email once your purchase is complete.
If we need to cancel your order due to lack of product availability, we will notify you by email and will refund the amount charged immediately. Please note that it may take up to 10 business days to process the refund.
The total amount paid at checkout includes applicable customs duties and taxes for select countries. We take care of everything for you.
Once an order is placed we cannot change the shipping address or shipping method. Please double check your shipping information before submitting your order.
PAYMENTS
We accept all major payment methods at checkout including credit cards, debit cards, UPI, and net banking.
EMI is not currently available on Mishq.
Your payment is processed at the time of placing the order.
SHIPPING
Yes, we ship pan-India.
Shipping is complimentary on all orders. No minimum order value required.
Orders are delivered within 2–3 weeks. As we carry premium international brands, please allow this time for your order to reach you.
In the rare event that delivery is not possible to your location, we will reach out to you directly to resolve it.
EXCHANGES
We offer exchanges in case of a size issue. To be eligible, the product must be unused, unworn, and returned with all original tags intact.
Our recommendation: Before purchasing online, we strongly recommend booking a complimentary fitting session with one of our experts. Getting your correct size confirmed in person means you shop with confidence — and significantly reduces the chance of needing an exchange. Book your session here.
Reach out to us via email, WhatsApp, or phone between 10am and 6pm and we will guide you through the process.
Return shipping costs are to be borne by the customer.
We do not offer returns or refunds. Exchanges are available only in the case of a size issue, subject to the conditions above.
CONTACT
You can reach us via email, WhatsApp, or phone. We are available Monday to Saturday, 10am to 6pm. Details are on our Contact page.
You can send an email to nidhi@mishq.in or fill out the form on the Contact Page